FAQ

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FAQ
Q: Are you a manufacturer or trading agent?
A: We are an industrial and trade integrated enterprise. We have one factory locating in Wuhan high-tech technology district, China.
Q: What is payment terms?
A: T/T, Paypal, Western Union are available.
Q: What are the shipping ways can you offer?
A:Our usual shipping ways are DHL, FedEX, TNT,UPS,EMS etc. It will take 3-7days.
Q: What is the after-sales service?
A:We provide 3 years warranty for all our products from the date of shipment.If there is any quality problem, returned unconditionally is available.
Q: What devices can your products compatible with?
A:Our products are compatible with Cisco,Huawei, HP,Alcatel, Juniper, Zyxel, etc.
Q: How to place an order?
A:1.Please tell us the model and quantity via email or online chatting service.
2.The order will be arranged upon Proforma Invoice confirmed and receipt of payment.
3.The tracking number will be provided to you after goods be shipped out.
4.We will help to track your goods until you receive safely.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test quality.
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